EVENT: Be an A-Plus Rated Plant Technician

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Technicians are the most important link in the customer connection, getting an A-plus rating from your clients depends on them. In this interactive hands on seminar technicians will learn the importance of Appearance, Attitude and Action and how this can effect the company's bottom line profit. A must for new as well as seasoned technicians. You will learn: -To look you best and present yourself professionally -To have a positive, problem-solving attitude -The importance of your position and to evaluate how you represent your company and customers Who Should Take This Class: Interiorscape technicians, owners, and managers. If you need to earn PLANET continuing education units, or simply want to retain customers, then this is the c lass for you! Instructor: Deb Ringler is a Certified Landscape Professional and a Licensed PCA who has 27 years experience in the field as owner of Personal Plant Service. Her current passion is sharing her knowledge with others by teaching an Interior Landscape course at Orange Coast College. Registration Begins: 11:45 Tour: 12:00-1:00 Session Time: 1:00-4:00 City: San Marcos, CA Date: July 14, 2010 Location: West Coast Nurseries 147 Buena Creek Rd, San Marcos, CA 92069 Phone: 760.682.1252 BONUS: Tour of West Coast Nurseries!!!


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